PureVPN was caught logging user data in October 2017
In October 2017 Ryan Lin was arrested on charges of cyberstalking his former roommate. Ryan had been using PureVPN, a “no-log” VPN service that had apparently turned over logs to authorities.
When subpoenaed by the FBI, PureVPN had log/on off times, bandwidth used, and the source IP of the user at minimum.
“Significantly, PureVPN was able to determine that their service was accessed by the same customer from two originating IP addresses: the RCN IP address from the home Lin was living in at the time, and the software company where Lin was employed at the time,”
You should not trust a VPN service that logs. You definitely should not trust a VPN service that logs and lies about it to their customers.
But after this huge breach of trust with the community, can we trust any claims about what they are logging now?