In 2017, an investigation in San Jose related to a series of hacks and defacing of webpages led investigators at the FBI to subpoena Private Internet Access for subscriber information.
Private Internet Access had no information to turn over, and John Arsenault, Private Internet Access’ legal counsel, testified in court regarding the practices of PIA and other privacy VPN services.
From the story here:
Authorities were led to the suspect because he conducted some of his illegal activity through his Father’s home and at a nearby business, which gave investigators those IP addresses to follow-up on.
Once again, Private Internet Access proves that they do not log and as a result cannot respond to requests for information from governments or law enforcement. If you are serious about your privacy, get a reputable VPN that doesn’t log or sell your information.